During the next 30 days, we will be upgrading our basic email system. While we do not anticipate much downtime, but there may be short outages which we will try to limit to off business hours.
During the upgrade, we will keep you informed via email, our support site, facebook and twitter of our progress and times when you may expect the email system to be unavailable. Incoming mail will not be affected and will be delivered to your mailbox, you just may not be able to check or send email for short periods while we are working on the system.
If you experience problems during regular business hours, or if you experience and extended outage, problems sending or receiving emails or other problems with our basic email system, we ask that you start a trouble ticket at http://www.hollandcomputers.com/support/. By using our ticket system we will be able to prioritize issues and resolve them quickly.
As a precaution, we are asking users of our basic webmail system to backup their contacts, if you use our web based email system to store your contacts. Instructions to do this are located at: http://www.hollandcomputers.com/support/KB/a6/how-to-backup-or-restore-your-contact-lists.aspx
We appreciate your patience while we improve our services.
Holland Computers Technical Support