Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)
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Recent News

MAR5
New offsite backup service for customer using Altaro VM Backup.

Holland Computers has built a new system for storage of your Altaro VM offsite backups. It is simple to setup and use because it utilizes the backup software that you already have in place. It...
JUN2017
Unscheduled Maintenance Complete

Repairs to our primary DNS server have been completed.
JUN2017
Unscheduled Maintenance

Sunday Afternoon one of our DNS servers ceased to function. We are currently working on repairs to this system. ETA is late Monday (6/5/2017) afternoon. Affected systems include our basic email...

Recent Articles

APR24
Increase in W-2 Phishing Campaigns

Internet Crime complaint Center (FBI)
JAN11
Alleged author of creepy FruitFly macOS malware arrested

A 28-year old man from Ohio has been arrested on suspicion of having created the mysterious FruitFly malware that targeted macOS and used it to spy on its victims. Read more

The Virus Bulletin
JAN10
The threat and security product landscape in 2017

At the start of the new year, Virus Bulletin looks back at the threats seen in the 2017 and at the security products that are available to help mitigate them. Read more

The Virus Bulletin
JAN9
Spamhaus report shows many botnet controllers look a lot like legitimate servers

Spamhaus's annual report on botnet activity shows that botherders tend to use popular, legitimate hosting providers, domain registrars and top-level domains when setting up command-and-control servers. Read more

The Virus Bulletin
JAN5
Tips on researching tech support scams

As tech support scammers continue to target the computer illiterate through cold calling, VB's Martijn Grooten uses his own experience to share some advice on how to investigate such scams. Read more

The Virus Bulletin
JAN4
Meltdown and Spectre attacks mitigated by operating system updates

Just four days into the new year, two serious attacks in modern processors, dubbed Meltdown and Spectre, have been discovered. The attacks can be mitigated by patches to the operating system, but anti-virus software vendors need to make sure their products are compatible with the patches. Read more

The Virus Bulletin
DEC2017
Conference review: AVAR 2017

Martijn Grooten reports on the 20th AVAR conference, which took place earlier in December in Beijing, China. Read more

The Virus Bulletin
DEC2017
Conference review: Botconf 2017

Virus Bulletin researchers report back from a very interesting fifth edition of Botconf, the botnet fighting conference. Read more

The Virus Bulletin