Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)

Search the Portal

Recent Articles

JUL22
Business E-mail Compromise E-mail Account Compromise The 5 Billion Dollar Scam

Internet Crime complaint Center (FBI)
JUL20
Advanced and inept persistent threats to be discussed at VB2017

Unsurprisingly given today's threat landscape, the VB2017 programme contains several talks on various advanced persistent threats - but also a talk on what may be the polar opposite of such threats: an inept persistent threat. Read more

The Virus Bulletin
JUL18
Password security is 1% choosing a half-decent password, 99% not using it anywhere else

Password security advice focuses too much on password strength and too little on avoiding password reuse, Martijn Grooten argues. Read more

The Virus Bulletin
JUL17
Save the dates: VB2018 to take place 3-5 October 2018

Though the location will remain a secret for a few more months, we are pleased to announce the dates for VB2018, the 28th Virus Bulletin International Conference. Read more

The Virus Bulletin
JUL10
Review: BSides Athens 2017

The second edition of BSides Athens saw a great and varied programme presented in the Greek capital. VB's Martijn Grooten was pleased to attend. Read more

The Virus Bulletin
JUL7
Let's not help attackers by spreading fear, uncertainty and doubt

Spreading 'FUD' in the wake of cyber-attacks is never a good idea. But it's even worse when this might be one of the attackers' implicit goals. Read more

The Virus Bulletin
JUL7
Calling next-gen security researchers: student discount for VB2017 announced

For the third year in a row, we have set aside a limited number of student tickets for the Virus Bulletin conference, to allow 'next-generation' security researchers to experience one of the most important gatherings of security researchers around the world. Read more

The Virus Bulletin
JUL4
Nominations opened for fourth Péter Szőr Award

Virus Bulletin has opened nominations for the fourth annual Péter Szőr Award, for the best piece of technical security research published between 1 July 2016 and 30 June 2017. Read more

The Virus Bulletin