Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)
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Recent News

JUN5
Unscheduled Maintenance Complete

Repairs to our primary DNS server have been completed.
JUN5
Unscheduled Maintenance

Sunday Afternoon one of our DNS servers ceased to function. We are currently working on repairs to this system. ETA is late Monday (6/5/2017) afternoon. Affected systems include our basic email...
APR21
Enterprise Email Changes and new services

We now offer a second level of Enterprise email (Enterprise Plus) which adds new features many of you have been asking for. - 30GB Cloud Drive with secure, anywhere access to your important...

Recent Articles

AUG22
Online Scammers Require Payment Via Music Application Gift Cards

Internet Crime complaint Center (FBI)
AUG22
VB2017 Small Talk: The encryption vs. inspection debate

At VB2017, Cloudflare's Head of Cryptography Nick Sullivan will give a Small Talk on the intercepting of HTTPS connections by proxies and anti-virus software. Read more

The Virus Bulletin
AUG10
Throwback Thursday: Ten memorable Virus Bulletin conference presentations - part 2

In the second part of this two-part blog series, we look at five more memorable Virus Bulletin conference presentations. Read more

The Virus Bulletin
AUG9
Five tips for submitting to Calls for Papers

With the VB2017 Call for Papers out, here are five tips to increase your chances of getting your submission accepted. Read more

The Virus Bulletin
AUG8
The WannaCry kill switch wasn't inserted to make someone a hero

Following the arrest of WannaCry hero Marcus Hutchings, suggestions have been made that he was behind the WannaCry malware itself, and that he inserted the kill switch to make himself a hero. This seems highly unlikely. Read more

The Virus Bulletin
AUG3
Throwback Thursday: Ten memorable Virus Bulletin conference presentations - part 1

In a two-part blog post series, we look back at ten memorable VB conference presentations from the past ten years. Read more

The Virus Bulletin
AUG3
Worms wiggling inside your networks are a lot harder to stop

The authors of the Trickbot banking trojan seem to have taken note of the use of SMB by WannaCry and (Not)Petya and have added an (experimental) module that uses SMB for lateral movement. Read more

The Virus Bulletin
AUG1
VB2017 drinks reception to be hosted in Madrid's unique Geographic Club

To give those attending VB2017 Madrid a chance to experience a little bit of the host city, the VB2017 drinks reception will be held at the unique and fascinating Geographic Club. Read more

The Virus Bulletin