Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)

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Recent Articles

OCT20
Fraudsters Capitalize on Natural Disasters

Internet Crime complaint Center (FBI)
OCT11
Didn't come to VB2017? Tell us why!

Virus Bulletin is a company - and a conference - with a mission: to further the research in and facilitate the fight against digital threats. To help us in this mission, we want to hear from those who didn't come to Madrid. What is your impression of the VB Conference? What did you think of this year's programme? And why couldn't you come to Madrid? Read more

The Virus Bulletin
OCT10
Montreal will host VB2018

Last week, we announced the full details of VB2018, which will take place 3-5 October 2018 at the Fairmont The Queen Elizabeth hotel in Montreal, Quebec, Canada. Read more

The Virus Bulletin
OCT5
VB2017 preview: Beyond lexical and PDNS (guest blog)

In a special guest blog post, VB2017 Silver sponsor Cisco Umbrella writes about a paper that researchers Dhia Mahjoub and David Rodriguez will present at the conference this Friday. Read more

The Virus Bulletin
OCT2
Avast to present technical details of CCleaner hack at VB2017

The recently discovered malicious CCleaner version has become one of the biggest security stories of 2017. Two researchers from Avast, the company that had recently acquired CCleaner developer Piriform, will share the results of their investigations at VB2017 in Madrid this week. Read more

The Virus Bulletin
OCT2
VB2017 preview: Walking in your enemy's shadow: when fourth-party collection becomes attribution hell

We preview the VB2017 paper by Kaspersky Lab researchers Juan Andrés Guerrero-Saade and Costin Raiu on fourth-party collection and its implications for attack attribution. Read more

The Virus Bulletin
SEP29
VB2017 preview: Offensive malware analysis: dissecting OSX/FruitFly.B via a custom C&C server

We preview Patrick Wardle's VB2017 paper, in which the Synack researcher analyses the mysterious OSX/FruitFly malware by setting up a custom C&C server. Read more

The Virus Bulletin
SEP28
VB2017 - information for press

More than 50 security industry experts will present conference papers to their peers at VB2017 next week, and there are several papers on the programme with a certain newsworthiness. There is still time for cybersecurity journalists to apply for a press pass. Read more

The Virus Bulletin