Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)

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Recent Articles

JUN24
Business E-mail Compromise E-mail Account Compromise The 5 Billion Dollar Scam

Internet Crime complaint Center (FBI)
APR28
VB2016 video: Last-minute paper: A malicious OS X cocktail served from a tainted bottle

In a VB2016 last-minute presentation, ESET researchers Peter Kalnai and Martin Jirkal looked at the OS X malware threats KeRanger and Keydnap, that both spread through a compromised BitTorrent client. A recording of their presentation is now available to view on our YouTube channel. Read more

The Virus Bulletin
APR25
Consumer spyware: a serious threat with a different threat model

Consumer spyware is a growing issue and one that can have serious consequences: its use is increasingly common in domestic violence. But do our threat models consider the attacker with physical access to, and inside knowledge of the victim? Read more

The Virus Bulletin
APR24
VB2016 paper: Debugging and monitoring malware network activities with Haka

In their VB2016 paper, Stormshield researchers BenoƮt Ancel and Mehdi Talbi introduced Haka, an open-source language to monitor, debug and control malicious network traffic. Both their paper and the video recording of their presentation are now available to read/view on www.virusbulletin.com. Read more

The Virus Bulletin
APR13
VB2017: a wide ranging and international conference programme

We are proud to announce a very broad and very international programme for VB2017, which will take place in Madrid, 4-6 October 2017. Read more

The Virus Bulletin
APR10
John Graham-Cumming and Brian Honan to deliver keynote addresses at VB2017

Virus Bulletin is excited to announce John-Graham Cumming and Brian Honan as the two keynote speakers for VB2017 in Madrid. Read more

The Virus Bulletin
MAR31
Virus Bulletin says a fond farewell to John Hawes

As VB's COO John Hawes moves on to new challenges, the team wish him a fond farewell and good luck in his future endeavours. Read more

The Virus Bulletin
MAR28
VB2016 paper: One-Click Fileless Infection

Symantec researchers Himanshu Anand and Chastine Menrige explain how a single click can lead to a compromised machine, without malware ever being stored on disk. Read more

The Virus Bulletin