Mail System Outage on 2/24/2011
We would like to apologize to our basic email subscribers for the downtime experienced on 2/24/2011 from 12:55pm until approximately 4:00pm.
This outage was caused by the failure of a hard drive in one of our name servers while making the transition from house to generator power. This name server was responsible for reverse DNS queries performed by the mail system and was unable to fill those requests during this unplanned maintenance period. Reception of email was not affected, only outgoing emails. Any email that was in your out box should have processed by now. If you are still experienceing problems, please let us know by completeing a support ticket and we will respond as quickly as possible.