Statement to customers regarding policies and procedures in regards to customer data stored in our network(s) and access to that data.
During the normal course of business we offer our customers many services that allow them to store information on our network. We have policies and procedures in place to protect that information. This is a summary of those policies and procedures. We cannot release the details of these policies and procedures as they contain proprietary company information.
The customer information stored on our network(s) may include and is not limited to:
Information stored in or on our network(s) that belong to the customer must be backed up by the customer. We do not guarantee retention of any information placed on our network by the customer. While we do our best to back up and prevent data loss, it is ultimately the responsibility of the customer to retain a copy of their own data.
Access given to our customers may be in several forms. Our customers are expected to protect this access by not sharing login or other access information with anyone outside of their trust. We may temporarily or permanently revoke access at any time for any reason.
Storage of information considered to be illegal or that may cause harm to the customer, our business or others is expressly forbidden. Information such as this found on our network will be immediately removed with no chance of recovery and may result in termination of the customers’ account(s). We reserve the right to determine what data fits these criteria at our sole discretion.
We will make reasonable efforts to protect the integrity of information stored with us. We have implemented firewalls, backup systems and redundant power systems to provide an environment where our customers can be confident that the information they store with us is protected from common threats, such as equipment failure or hacking attempts. We use the following methods, policies and procedures to ensure the protection of this information.
In addition to this document, customers may have agreed to other contracts, terms or conditions given at the time of agreement. Those contracts terms and conditions may include other protections or liabilities.
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