Welcome to the Holland Computers Support portal.

Please register using the register button in the upper right corner, if you haven't done so already. You may submit a support ticket here or by email. Email submissions should be sent to support[at]hollandcomputers.com. All submissions by the portal or via email require a verified email address.

If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings". You will see a resend email button on the page that will help you get the verification process completed.

Our ticket system is monitored during normal business hours. For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call. The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support. After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.

All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.

(After hours technical support is available for existing customers only)

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Recent News

JUN2018

Support Site Upgrade - See all tickets in your organization!

You've been asking for it, now it's here. The latest upgrade to our support site now lets you view and manage tickets for your entire organization. By simply logging into our support site at...

MAR2018

New offsite backup service for customer using Altaro VM Backup.

Holland Computers has built a new system for storage of your Altaro VM offsite backups. It is simple to setup and use because it utilizes the backup software that you already have in place. It...

JUN2017

Unscheduled Maintenance Complete

Repairs to our primary DNS server have been completed.