Welcome to the Holland Computers Support portal.

Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)
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Recent News

AUG2020
Webmail in Chrome based browsers repaired

In June, we published a news article indicating a problem with Chrome based browsers being unable to login to our basic webmail. That issue has been resolved through a patch we received to...
JUN2020
Webmail not working in Google Chrome

Recently there has been an update to Google Chrome that seems to be causing an issue with Windows 10 users attempting to login in to our basic mail service at https://mail.hollandcomputers.com...
MAY2020
An update for our customers regarding our COVID-19 Response: Re-Opening our Store Front

We would like to thank you for standing by us during these difficult and uncertain times. It is time to start moving forward again, so we are sending you information regarding our plans to do so...

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CVE-2021-2347

Vulnerability in the Hyperion Infrastructure Technology product of Oracle Hyperion (component: Lifecycle Management). The supported version that is affected is 11.2.5.0. Easily exploitable vulnerability allows high privileged attacker with network access via HTTP to compromise Hyperion Infrastructure Technology. Successful attacks require human interaction from a person other than the attacker. Successful attacks of this vulnerability can result in unauthorized access to critical data or...

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CVE-2021-2345

Vulnerability in the Oracle Commerce Guided Search / Oracle Commerce Experience Manager product of Oracle Commerce (component: Tools and Frameworks). The supported version that is affected is 11.3.1.5. Easily exploitable vulnerability allows low privileged attacker with network access via HTTP to compromise Oracle Commerce Guided Search / Oracle Commerce Experience Manager. Successful attacks require human interaction from a person other than the attacker and while the vulnerability is in...

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