Frequently Asked Question

MS 365 mobile/cell phone setup Outlook email
Last Updated 2 months ago

Outlook for Android

  1. Open the Microsoft Outlook app and select Settings Settings > Add Account > Add an email account.

Note: If this is your first time using the app, select Get Started.

  1. Enter your email address and select Continue.
  2. Enter your password and select Sign in.
  3. If you've enabled two-step verification for your account, approve the sign-in request.
  4. Answer Yes to the question Let this app access your info? You can change these permissions at any time in your account settings.

Note: If you select No, the Microsoft Outlook app won't be able to set up your account.

  1. If you don't need to add another account, select Maybe Later to access your account.

Note: You can't edit your contacts within this app.Gmail app

  1. Swipe in from the left side of the screen and select Settings > Add account.
  2. Choose Personal (IMAP/POP) and select Next.
  3. Enter your email address select Next.
  4. Enter your password and select Sign in.
  5. If you've enabled two-step verification for your account, approve the sign-in request.
  6. Answer Yes to the question Let this app access your info? You can change these permissions at any time in your account settings.

Note: If you choose No, the Microsoft Outlook app won't be able to set up your account.

  1. Choose how often you want the Gmail app to sync with your account and select Next.
  2. Confirm your account name and the name that is displayed on your messages and select Next.

Outlook for iOS

  1. Open the Microsoft Outlook app and select Settings Settings > Add Account > Add Email Account.

Note: If this is your first time using the app, select Get Started.

  1. Enter your email address and select Add Account.
  2. Enter your password and select Sign in.
  3. If you've enabled two-step verification for your account, approve the sign-in request.
  4. Answer Yes to the question Let this app access your info? You can change these permissions at any time in your account settings.

Note: If you select No, the Microsoft Outlook app won't be able to set up your account.

  1. If you don't need to add another account, select Maybe Later to access your account.

Note: You can't edit your contacts within this app.iOS Mail app

  1. Select Settings > Mail > Accounts > Add Account.
  2. Select Outlook.com.
  3. Enter your email address and your password and select Sign in.
  4. If you've enabled two-step verification for your account, approve the sign-in request.
  5. Answer Yes to the question Let this app access your info? You can change these permissions at any time in your account settings.

Note: If you select No, the Microsoft Outlook app won't be able to set up your account.

  1. By default, Mail, Contacts, Calendars, and Reminders are all enabled. If you want to turn any of those types of information off, tap the sliders, and then select Sav

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