Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)

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Recent Articles

MAR25
Employment Scam Targeting College Students Remains Prevalent

Internet Crime complaint Center (FBI)
MAR22
Mostly blocked, but still good enough: Necurs sending pump-and-dump spam

The Necurs botnet has started sending pump-and-dump spam. Almost all of these emails are blocked by spam filters, yet the stock price still increased. Read more

The Virus Bulletin
MAR10
Why the SHA-1 collision means you should stop using the algorithm

Realistically speaking, if your software or system uses the SHA-1 hashing algorithm, it is unlikely that it will be exploited in the foreseeable future. But it is also extremely difficult to be certain that your system won't be the exception. Read more

The Virus Bulletin
MAR10
VB2017 Call for Papers: frequently asked questions

The call for papers for VB2017, which takes place 4 to 6 October in Madrid, Spain, is currently open. We're always on the look out for new speakers and new content, so to help anyone who's unfamiliar with the VB conference, we've prepared a list of answers to some frequently asked questions about the event, and about how to submit a paper. Read more

The Virus Bulletin
MAR9
Throwback Thursday: Michelangelo - Graffiti Not Art

This week marked the 25th anniversary of the trigger date of the infamous Michelangelo virus. In January 1992, VB published an analysis of the boot sector virus that captured the imagination of the press and kicked up a media storm. Read more

The Virus Bulletin
MAR8
How are you defending your network? Come and tell us at VB2017!

Is it your job to defend your company’s network? Are you defending a government’s systems? Do you help secure the devices used by activists operating in less open societies? Do you work with abuse victims targeted by spyware? Share your experiences with the security community at VB2017. Read more

The Virus Bulletin
MAR8
Quick impressions from BSides Budapest

At Virus Bulletin, we love the BSides concept and we have attended several of the BSides events around the world. So when Peter Karsai, who is soon to join the VB team, offered to write about his experience at BSides Budapest, we jumped at the chance to publish his post. Read more

The Virus Bulletin
MAR6
First sponsors of VB2017 announced

We are excited to announce the first five sponsors of VB2017, companies based in Europe, Asia and North America. Read more

The Virus Bulletin