Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)

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Recent Articles

SEP26
Ransomware Victims Urged to Report Infections to Federal Law Enforcement

Internet Crime complaint Center (FBI)
SEP22
Throwback Thursday: Following the Breadcrumbs

In 1999, Christine Orshesky described how one large organization decided to find out how and where the viruses within it were being obtained so it could do more to protect its networks. Read more

The Virus Bulletin
SEP15
VB2016 preview: Cryptography mistakes in malware

At VB2016, two talks will discuss mistakes made by malware authors in cryptographic implementations. Ben Herzog and Yaniv Balmas will present a paper in which they look at a number of these mistakes, while Malwarebytes researcher hasherezade will present a last-minute paper on making use of some of these mistakes to crack ransomware. Read more

The Virus Bulletin
SEP14
GPS technology is more at risk from cyber attack than ever before, security expert demonstrates at VB2016

Next month at VB2016, HPE Security's Oleg Petrovsky will speak about attacks on GPS. We conducted a short interview with Oleg and asked him about GPS, about the conference, and about his ultimate dinner party. Read more

The Virus Bulletin
SEP13
BSides Denver: Join and Support the Security Community

If you are coming to VB2016 in Denver, why not spend an extra day in the Mile-High City and join the free BSides Denver conference, which takes place on Saturday? Read more

The Virus Bulletin
SEP13
VB2016 'Last-Minute' Papers Announced

We are excited to announce the addition of the "last-minute" papers to the VB2016 programme: nine presentations covering hot research topics, from OS X attacks to exotic APTs, breaking ransomware and the current state of BGP. Read more

The Virus Bulletin
SEP12
VB2016 preview: Debugging and Monitoring Malware Network Activities with Haka

In a VB2016 paper, Stormshield researchers Benoit Ancel and Mehdi Talbi will present a paper on Haka, a tool that can be used to monitor and debug malware's network communications. Read more

The Virus Bulletin
SEP12
Paper: Behavioural Detection and Prevention of Malware on OS X

In a new paper published through Virus Bulletin, Vincent Van Mieghem presents a novel method for detecting malware on Mac OS X, based on the system calls used by malicious software. Read more

The Virus Bulletin