Welcome to the Holland Computers Support portal.
 
Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)

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Recent Articles

FEB25
Employment Scam Targeting College Students Remains Prevalent

Internet Crime complaint Center (FBI)
FEB23
The SHA-1 hashing algorithm has been 'shattered'

Researchers from Google and CWI Amsterdam have created the first known collision of the SHA-1 hashing algorithm, making a very strong case to ditch it. Read more

The Virus Bulletin
FEB23
Throwback Thursday: Once a researcher...

VB was saddened to learn this week of the passing of one of the pioneers of the AV industry, Ross Greenberg. This Throwback Thursday we look back at an interview with Ross in November 1995. Read more

The Virus Bulletin
FEB20
VB2017: What is happening in the threat landscape and what are we doing against it? Submit a proposal in the VB2017 CFP!

Have you analysed a new online threat? Do you know a new way to defend against such threats? Then submit an abstract in the CFP for VB2017! Read more

The Virus Bulletin
FEB17
VB2016 paper: APT reports and OPSEC evolution, or: these are not the APT reports you are looking for

APT reports are great for gaining an understanding of how advanced attack groups operate - however, they can also provide free QA for the threat actors. Today, we publish a VB2016 paper by Gadi Evron (Cymmetria) and Inbar Raz (Perimeter X), who discuss what they think is wrong with many APT reports and what can be done to improve them. Read more

The Virus Bulletin
FEB14
Security for your ears: recommended infosec podcasts

Industry veteran Mikko Hyppönen recently urged would-be security researchers to ditch their favourite pop music and listen to security podcasts on their commute to work instead. Virus Bulletin Editor Martijn Grooten shares his favourite security podcasts. Read more

The Virus Bulletin
FEB10
VB2016 video: Getting duped: piggybacking on webcam streams for surreptitious recordings

In a presentation at VB2016, Patrick Wardle, Director of Research at Synack, discussed the possibilities of Mac malware recording the user via the webcam. Today, we publish the video of Patrick's presentation. Read more

The Virus Bulletin
FEB9
We shouldn't forget those most vulnerable in our digital world

Virus Bulletin Editor Martijn Grooten calls for the security community not to forget those most vulnerable in the digital world, including political activists living under oppressive regimes, and victims of abuse. Read more

The Virus Bulletin