Welcome to the Holland Computers Support portal.

Please register using the register button in the upper right corner, if you haven't done so already.  You may submit a support ticket here or by email.  Email submissions should be sent to support[at]hollandcomputers.com.  All submissions by the portal or via email require a verified email address. 
 
If you have not verified your email address yet, please log on, then click on your name in the upper right corner, then click "My Settings".  You will see a resend email button on the page that will help you get the verification process completed.
 
Our ticket system is monitored during normal business hours.  For after hours business down emergencies, you should still submit a ticket then follow up that ticket with a call to our after hours answering service who will page the technician on call.  The answering service can be reached by dialing our main office number, 440-365-9906 and selecting option 8 for after hours support.  After hours support is billed at a rate of $150 per hour and is not included as part of any managed services agreement you may have with us.
 
All requests are evaluated by a member of our technical staff as soon as they are received. All non-emergency requests (move/add/change) and general questions will be completed during normal business hours, Monday through Friday, from 8:00 a.m.-5:00 p.m.
(After hours technical support is available for existing customers only)
HC Basic Mail Online Payments HC Enterprise Email Customer Dashboard Remote Support Cloud Services (Files)

Search the Portal

Recent News

MAR18
Showroom Closed on April 8th

Because of the Solar Eclipse and the anticipation of congested traffic in our area, we will be closing our showroom on Monday April 8th. All other operations will be maintained. We will be...
DEC2022
Exchange Services Interuption

RackSpace has proactively shutdown Microsoft Exchange Services - Follow this link for updates https://status.apps.rackspace.com/index/viewincidents?group=2
AUG2020
Webmail in Chrome based browsers repaired

In June, we published a news article indicating a problem with Chrome based browsers being unable to login to our basic webmail. That issue has been resolved through a patch we received to...

Recent Articles

APR17
Cyber Actors Use Online Dating Sites To Conduct Confidence/Romance Fraud And Recruit Money Mules

Internet Crime complaint Center (FBI)
APR17
Cyber Actors Exploit 'Secure' Websites In Phishing Campaigns

Internet Crime complaint Center (FBI)
APR17
Chinese Embassy Scam

Internet Crime complaint Center (FBI)
APR17
FBI Warns of Fraud Actors Scamming Investors Through Fictitious Standby Letters of Credit

Internet Crime complaint Center (FBI)
APR2
In memoriam: Prof. Ross Anderson

We were very sorry to learn of the passing of Professor Ross Anderson a few days ago. Read more

The Virus Bulletin
FEB14
In memoriam: Dr Alan Solomon

We were very sorry to learn of the passing of industry pioneer Dr Alan Solomon earlier this week. Read more

The Virus Bulletin
OCT2023
New paper: Nexus Android banking botnet – compromising C&C panels and dissecting mobile AppInjects

In a new paper, researchers Aditya K Sood and Rohit Bansal provide details of a security vulnerability in the Nexus Android botnet C&C panel that was exploited in order to gather threat intelligence, and present a model of mobile AppInjects. Read more

The Virus Bulletin
DEC2021
New paper: Collector-stealer: a Russian origin credential and information extractor

In a new paper, F5 researchers Aditya K Sood and Rohit Chaturvedi present a 360 analysis of Collector-stealer, a Russian-origin credential and information extractor. Read more

The Virus Bulletin